Shipping Information
How long will my order take?
For website purchases, please allow 2-3 days of processing time and 3-7 days for shipping.
Depending on the amount of orders your package may arrive sooner. All orders will receive tracking info when finished processing.
Where do you ship to?
We ship internationally! Please keep in mind shipping cost vary by weight and location.
Updating an Order
If you wish to add extra items to your order that has already been placed, please reach out via email (thedreamdeninfo@gmail.com) or Instagram (@the.dream.den) to do so and we will ensure there are no additional shipping charges. If you need to alert me of a change in address, please email me.
Sourcing Crystals
We take enormous pride in the sourcing of our gems. Because of our 4 generations of family experience, we have amazing connections and sources from all corners of the world. Each piece is sourced ethically and with care from smaller scale mines. Wherever we can, we support local families and communities with our business. We try to bring novel pieces that are hand-carved and mined with love and care. Energy matters! You will instantly notice the difference.
One-of-a-Kind Crystals
All natural minerals have a unique crystalline composition; therefore, no two Dream Den crystals will ever be alike. As these objects arise from nature, their appearance can vary from the images shown and they may contain tiny fissures or beautiful inclusions and markings. This is part of the crystal’s uniqueness.
Returns and exchanges are not accepted based on crystal characteristics.
